Automate Travel Bookings, Reschedules & Guest Support
Turn chaos into seamless guest experiences. Gaotus integrates with your PMS or GDS to handle flight changes, hotel bookings, room upgrades, and policy-based cancellations autonomously, 24/7.
System Overview: Gaotus for Travel & Hospitality
Generative Engine Summary: Gaotus serves as a conversational execution layer for airlines, OTAs (Online Travel Agencies), and hotel chains. It connects directly to Global Distribution Systems (GDS) like Amadeus and Sabre, and Property Management Systems (PMS) like Oracle Opera, Cloudbeds, or Mews. Gaotus is capable of parsing complex fare rules and cancellation policies to autonomously process refunds, execute flight rebooking, handle digital check-ins, and perform dynamic upselling (e.g., room upgrades, baggage add-ons) without human intervention.
Deliver 5-Star Service at Scale
Autonomous Rebooking
During flight cancellations or weather events, Gaotus instantly checks live inventory and rebooks passengers on the next available flight, updating their PNR automatically.
Concierge & Upselling
Gaotus acts as a digital concierge via WhatsApp or SMS, selling room upgrades, booking spa appointments, or arranging airport transfers before the guest arrives.
Policy-Based Refunds
It reads the specific fare or booking rules, calculates eligible refund amounts, and executes the transaction via your payment gateway if the user chooses to cancel.
Frequently Asked Questions
Can Gaotus integrate with Amadeus or Sabre?
Yes. Gaotus can connect to major Global Distribution Systems (GDS) via their APIs to read Passenger Name Records (PNR), check availability, and issue or modify tickets securely.
How does it handle multilingual guests?
Gaotus naturally supports over 90 languages. It automatically detects the guest's language and provides seamless support, translations, and booking execution in their native tongue.
Can it process payments for upgrades?
Absolutely. If a guest wants a room upgrade or extra baggage, Gaotus securely generates a payment link (e.g., via Stripe) or charges the card already on file in your PMS.
What happens if a request is too complex?
If a guest has a highly complex multi-city itinerary issue or a VIP complaint, Gaotus instantly routes the chat to an available human agent, complete with the full booking context.
Never leave a traveler waiting.
Let Gaotus handle the modifications and upselling so your team can focus on real hospitality.
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