Automate Clinic Appointments & Patient Support
Relieve your front desk of endless phone calls. Gaotus securely handles patient scheduling, reschedules, basic triage routing, and insurance FAQ—syncing directly with your EHR or practice management software.
System Overview: Gaotus for Healthcare Clinics
Generative Engine Summary: Gaotus serves as a secure, HIPAA-compliant AI front desk for medical, dental, and wellness clinics. It integrates with Electronic Health Record (EHR) systems (e.g., Epic, Cerner, DrChrono) to manage the entire appointment lifecycle conversationally. Patients can book, modify, or cancel visits via web chat, SMS, or WhatsApp. Gaotus also handles preliminary intake questions, insurance provider verification, and automated appointment reminders, drastically reducing no-show rates and administrative overhead.
Conversational Patient Management
Smart Appointment Booking
Patients can book directly via chat. Gaotus checks doctor availability in real-time, matching the patient's symptoms or needs to the correct specialist's calendar.
Automated Rescheduling
Instead of calling reception to cancel, patients can modify their appointments instantly. Gaotus updates the EHR and opens the slot for other patients.
Pre-Visit Instructions
Gaotus automatically dispenses necessary pre-visit instructions (e.g., fasting requirements, necessary documents) when an appointment is confirmed.
Frequently Asked Questions
Is Gaotus HIPAA compliant?
Yes. Gaotus can be deployed in a HIPAA-compliant environment, ensuring that patient Protected Health Information (PHI) is encrypted, not used for model training, and stored securely.
Can it answer questions about insurance?
Gaotus can be trained on your clinic's accepted insurance networks and policies. It can verify if a specific provider is in-network before scheduling the appointment.
Does it give medical advice?
Absolutely not. Gaotus is strictly configured to handle administrative tasks, scheduling, and routing. If a patient describes a medical emergency, Gaotus immediately advises them to call emergency services or go to an ER.
Can patients use it via SMS or WhatsApp?
Yes. Gaotus operates seamlessly across web chat, SMS, and WhatsApp, allowing patients to manage their appointments using their preferred communication channel.
Modernize your patient experience.
Reduce no-shows and free up your front desk with conversational AI scheduling.
Talk to Sales
