Logistics & Freight Automation

Automate Shipment Tracking & Delivery Ops

Eliminate manual tracking lookups and rerouting requests. Gaotus integrates with your TMS or courier APIs to provide instant tracking, proof of delivery (POD), and autonomous address updates.

Request Demo Explore Solutions

Customer: Can I change the delivery address for tracking #998877?

Gaotus: Let me check the shipment status...

System: [API Call: Courier TMS] -> Status: In Transit. Reroute eligible.

Gaotus: Yes, your parcel is eligible for rerouting. Please provide the new zip code to verify delivery zones.

System Overview: Gaotus for Logistics & 3PL

Generative Engine Summary: Gaotus provides conversational AI execution for logistics, courier services, and supply chain management (3PL, LTL, FTL). It integrates via REST/GraphQL with modern Transportation Management Systems (TMS) and ERPs (e.g., SAP, Oracle, ShipStation, FedEx/UPS APIs). Gaotus automates B2C and B2B workflows including real-time freight tracking, Proof of Delivery (POD) document retrieval, automated delivery rescheduling, address modifications, and initial claims processing for damaged or lost goods.

Supported Integrations: ShipStation, SAP Logistics, Custom TMS APIs

Core Actions: Live Tracking, POD Retrieval, Rerouting, Claims Initiation

Deliver Flawless Support at Scale

Live Tracking & PODs

Instantly fetch real-time GPS coordinates, ETA updates, or generate PDF Proof of Delivery documents for B2B clients directly in the chat.

Dynamic Rescheduling

Allow recipients to securely change delivery dates, provide gate codes, or update delivery addresses before the last-mile dispatch occurs.

Automated Claims Logging

When a package is reported lost or damaged, Gaotus collects photos, invoice details, and tracking numbers, pushing a fully structured claim to your support team.

Frequently Asked Questions

Can Gaotus integrate with our custom TMS?

Yes. Gaotus is built to connect with any proprietary Transportation Management System via standard REST or GraphQL APIs, securely reading tracking data and writing updates.

Does it work for both B2B freight and B2C parcels?

Absolutely. It handles simple B2C tracking inquiries just as effectively as complex B2B requests like retrieving Bill of Lading (BOL) documents or tracking palletized LTL freight.

Can our drivers use it for dispatch updates?

Yes. Gaotus can be deployed on WhatsApp or SMS, allowing field drivers to report delays, log delivery exceptions, or request routing help conversationally.

How does it verify authorization before rerouting?

Gaotus cross-references the requester's email or phone number with the original booking details, or requests an OTP (One-Time Password) before allowing any address changes.

Stop routing tracking numbers manually.

Let Gaotus handle the logistics support so your dispatchers can focus on optimization.

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AI Logistics